Frequently Asked Questions
Common questions about ordering, delivery and payment.
Do you offer Cash on Delivery?+
Yes - every order is Cash on Delivery, nationwide across Pakistan. You pay when your order arrives, no online payment needed.
How much does delivery cost?+
Delivery is free on orders over Rs. 3,000. Orders below that are charged a flat Rs. 199 shipping fee, shown clearly at checkout before you confirm.
How can I track my order?+
Head to Track My Order and enter your tracking number along with the phone number you used at checkout to see live order status.
What if a product arrives damaged or wrong?+
Open Track My Order, look up your order, and use the report form there with your order number - our team will follow up on the specific issue.
Do products come with a warranty?+
Most electronics we carry include manufacturer-defect coverage. See the Warranty & Support page for the full policy and how to claim it.
What payment methods do you accept?+
Cash on Delivery only, for every order, everywhere we deliver in Pakistan.
How do I contact support?+
WhatsApp is the fastest way to reach us, and email works too - both are on the Contact page.